Terms of Service
Last Updated: January 14, 2026
1. Overview
This website is operated by Mocapet. Throughout the site, the terms “we”, “us” and “our” refer to Mocapet. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
2. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.
3. Products and Personalization (Custom Items)
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Accuracy of Information: For Custom Dog Collars and Dog Tags, you are responsible for providing the correct spelling, phone numbers, and sizing.
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Color Variations: We strive to display product colors accurately, but we cannot guarantee that your computer monitor's display of any color will be 100% accurate.
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Modification: We reserve the right to limit the sales of our products to any person or geographic region on a case-by-case basis.
4. Shipping and Delivery
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Timeline: As stated in our Shipping Policy, delivery can take between 7 to 30 business days depending on the method chosen.
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Responsibility: Mocapet is not responsible for delays caused by customs, natural disasters, or postal strikes. Once a package is marked as "Delivered" by the carrier, the risk of loss passes to the customer.
5. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases. We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail provided.
6. Third-Party Links
Certain content, products, and services available via our Service may include materials from third-parties (e.g., payment processors like PayPal or Stripe). We are not responsible for examining or evaluating the content or accuracy of third-party materials.
7. Prohibited Uses
In addition to other prohibitions, you are prohibited from using the site or its content:
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For any unlawful purpose.
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To solicit others to perform or participate in any unlawful acts.
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To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
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To upload or transmit viruses or any other type of malicious code.
8. Disclaimer of Warranties; Limitation of Liability
Mocapet does not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Mocapet, our directors, or employees be liable for any injury, loss, claim, or any direct, indirect, or incidental damages of any kind, including lost profits or lost savings, arising from your use of any of our products.
9. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Insert Your Country/State, e.g., the United States/Delaware].
10. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website.
11. Contact Information
Questions about the Terms of Service should be sent to us at: Email: support@mocapet.com